This is our ad-hoc IT support plan delivered to businesses that only need our help from time to time. Regular users of our service should consider our Pre-Pay support plan which provides support session discounts and guaranteed response times.
 
Our Pre-Pay support plan is provided to Small Businesses with servers, workstations, printers and office network that require regular IT support and guaranteed response times to ensure continual IT operation for their business.                                  
 
The Premium support plan is an exciting service which elevates our customers to the highest level of IT Support with its fastest response times and expertise. Designed for business-critical systems, high availability and demanding IT Support.
 
Business Services
Click below for full details...

Online PC Support Login

Getting Started
Create
Create your free account or logon with your username and password to the Support Centre.
Speak
Speak to an IT Expert to book an appointment
Confirm
Confirm your booking by purchasing sessions on your account.
Start
Start your Online Support appointment with an IT Expert.

Packages Include
  • Access to a UK based IT Expert.
  • Available 9am until 6pm Monday to Friday.
  • Free! Online PC Support Membership.
  • Discount scheme available.
  • No onsite visit necessary.
  • Fast response times.
Support Plans

We provide three affordable and flexible support plans for your business. To enable you to get the best value for money we charge by the session. Each sessions lasts for 15 minutes, the more you buy, the cheaper it gets!

All unused sessions will remain on your account, therefore any problem that arises, simply give us a call and we will get them fixed for you.

  Pay-As-U-Go Pre-Pay Pre-Pay Plus
Cost per Session† £14.99 £12.49 £9.99
Minimum Purchase £59.96 £149.88 £239.76
Sessions Included 4 12 24 
Equivalent Cost Per Hour £59.96 £49.96 £39.96
Saving Per Hour 0% 17% 34%
Availability 9am - 6pm 9am - 6pm 9am - 6pm

All fees exclude VAT @ 17.5%

Availability

Online Support is available between 9am and 6pm Monday to Friday.