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Business Outsourced IT

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As the UKs leading Online Support specialists, we are proud of our friendly and effective approach to IT, providing businesses with a huge range of affordable IT solutions, from flexible and managed site wide IT systems to quick, one off, computer fixes. Our IT Experts’ knowledge and ability mean we can help you in the fastest possible time, and at an affordable price.

We offer two models for IT Support - our leading Online Support packages, designed for reactive computer support (i.e. call us when you have a problem!); alternatively our popular Outsourced IT Support Plans provide a fully managed system with pro-active support and assistance, meaning we can fix your problem before you know you have a pone!

Our Outsourced IT Support plans are generally provided to customers with server infrastructure - as the most important element of any IT system, they require plenty of TLC to ensure maximum uptime and high availability for your business.

With three packages available, all fully scaleable, our Outsourced IT plans are calculated subject to the number of servers and optionally workstations, within your premises. Further information can be found below in our Outsourced Price Plans, or alternatively, feel free to speak with an IT Expert for more information!

Outsourced Price Plans

Our Outsourced IT Support plans offer an exciting new service which provides the highest level of IT Support, with our fastest response times. Designed for demanding systems, high availability and regular IT Support, we take care of all aspects of your system in a proactive manner ensuring that your infrastructure is monitored, updated and running with maximum possible uptime.
All fees exclude VAT. *Each support session is up to 15 minutes. †Example based on minimum requirements. ‡Additional PCs charged at £14.99 per PC.

One of the key features is our Online Server Maintenance included within our plans for customers with server infrastructure to prevent unexpected downtime to your system and daily operations. Our fees are charged on a monthly basis in advance by invoice and are calculated on a server and workstation basis. All proactive and preventative measures are available subject to plan with all additional IT Support requests for your system or critical failures charged in arrears at our standard Online Support fees associated to the subscription. All onsite support requests are charged at our standard Onsite Support Fees.

Included Services

We offer 3 distinct Outsourced IT Support Plans to meet the staggering variety of IT choices and demands found in any given business. Each of our support plans have been carefully tailored by our long standing relationships and experiences within a vast support base to deliver precisely the key elements required to keep your IT systems running. Our low monthly fees target the key components of your system in a proactive manner helping you keep costs down yet with flexible terms, allowing you to remain focused on your core business!

All customers are provided with dedicated IT Experts, essential in our relationship for familiarity and knowledge. Depending on your existing internal IT arrangements, from in-house technicians to a member of staff who happens to love IT, we will work with any appointed member of staff, or in many cases, directly with the end users for fault resolution and assistance.

Get Started

Choose from the variety of outsourced ICT support plans on offer based upon your expected level of ICT demands.
Speak with one of our IT Experts to confirm your requirements and understand exactly how we’ll be helping you.
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Sit back and relax with the peace of mind that your ICT system is protected by Online PC Support!

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Typical Clients

Accountancy & Surveyors
Charities
Retail & Marketing Firms
Construction Firms
Healthcare & NHS
Publishers & News Houses
Market Research & Analysis
Telecoms & IT Firms
Tradesmen & Apprentices